As the U.S. began to emerge from the COVID-19 pandemic this spring, the calls for schools to find ways to learn from the crisis — to not simply return to the pre-pandemic “normal” — have come from many directions. Yet for schools and educational institutions that have just been through the most challenging year in recent history and are still managing the day-to-day work of running schools and educating students in an ongoing pandemic, this is no simple task.
The word “protocol” has a somewhat rigid, almost clinical connotation for me, evoking a sense of strict rules, a process that must be followed, perhaps consequences if one does not. Yet in the last year or two, I have learned that protocols do not have to be that
Christina Ngo wrote a series of posts about her stint as a design strategist in OofSI. We thought it would be fitting that the Design Initiatives team respond in kind, by writing a post about her stay here and the impact it had on all of us—in ways small and large.